SOCAP International recently published ARSC's piece on common myths and misconceptions about Business Continuity. This is must-reading for executives who think that appropriate contingency planning or risk management is not for them. It explains how Business Continuity should not be viewed as Insurance, IT's Problem, Big and Intrusive or Unnecessary Because We Can Work From Home. The article can be found here or here.
SOCAP International is the Association of Customer Care Professionals, a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. They can be found at www.socap.org.
SOCAP International is the Association of Customer Care Professionals, a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. They can be found at www.socap.org.